Policies
ALL VISITS REQUIRE A COVID-19 VACCINATION CARD
- For details go to FAQ - Questions 10 to 15
ONLINE CHECK-IN
- Once you have an appointment you will receive a text with a link
- Please complete forms in your phone by 5:01 p.m.
CANCELLATION / RESCHEDULE POLICY
- Minimum 2 days - No Exceptions
LATE POLICY: SO ALL PATIENTS ARE SEEN ON TIME
- After 10 minutes - All visits are cancelled - No Exceptions
NEW PATIENTS
- We are a mature practice founded in 2012
- Surpassing 5,000 patients in 2020
- Currently accepting only 4 new patients per month
NEW PATIENTS: Reasons that will prevent you from becoming a patient
- Hanging up the phone and/or being confrontational or rude
- Having a voicemail that is full or inactive
- Not completing your first online checking X 2
- Violating our Cancellation, Reschedule, and/or our Late Policy
ESTABLISHED PATIENTS: Three strikes policy - Termination from practice
- Cancelled appointment due to not completing your online check-in
- Having a voicemail that is full or inactive
- Violating our Cancellation, Reschedule, and/or our Late Policy
- THREE CUMULATIVE VIOLATIONS = AUTOMATIC DISCHARGE
IMMEDIATE TERMINATION FROM PRACTICE
- Hanging up the phone and/or being confrontational or rude
- Refusing to wear a mask
- Refusing follow-up care due to abnormal lab results
- Waiting longer than 3 months to do labs ordered by Dr. Coker
- None payment on outstanding balance after 365 days of original visit
* For a complete overview of our practice, click on "FAQ"