Policies

• No mask - No service
• If you don't have one, we will provide one for you
• Refusing to wear one will cancel your visit
• New patients please bring your Covid vaccination card
• No food or bottled water is allowed in our practice

• New patients must register online first
• Existing patients must register first if their insurance has changed
• Existing patients must register first if  their address has changed
• We will call you back once your insurance has been approved
• You can schedule up to 2 weeks into the future at all times
• Your Co-payment and your Deductible apply to ALL visits

• Minimum 2 days - No Exceptions

• This strict policy is to ensure all our patients are seen on time
• After 10 minutes - All visits are cancelled - No Exception

• You will receive a text with a link
• Please complete forms by 5:01 p.m.

• Hanging up the phone, being rude, entitled, demanding and/or using profanity
• Having a voicemail that is full or inactive
• Cancelling  or Rescheduling your 1st visit one day before your scheduled appointment
• Same day cancellation 
• Showing up to your 1st visit more than 10 minutes late
• We are a mature practice accepting only 4 new patients per month
• These policies have been in place since 2012 - We Make No Exceptions

• Cancelling your appointment one day before your scheduled visit
• Cancelled  appointment due  to being more than 10 minutes late 
• Having a voicemail that is full or inactive
• Cancelled visit due to not completing your online check-in 

* 3 cumulative violations = patient is discharged from practice 

We have zero tolerance to the following:

• Hanging up the phone, being rude, entitled, and/or using profanity
• Refusing to wear a mask
• Waiting longer than 3 months to do labs ordered by Dr. Coker
• Refusing follow-up care due to abnormal lab results
• Being non-compliant to Dr. Coker's direct instructions 

 * For a complete overview of our practice, click on "FAQ"