Policies
WE ARE A PAPERLESS OFFICE
- Registration, Medical History, and Check-In are all done in your smart phone
LATE AND CANCELLATION POLICY
- All appointments are cancelled after 10 minutes
- Minimum 2 day cancellation notice - No Exceptions
REASONS THAT WILL PREVENT YOU FROM BECOMING OUR PATIENT
- Cancelling your first visit one day before your scheduled visit
- Been under the age of 18
- Having a voicemail that is full or inactive
- Your first and last name on your ID and Insurance do not match
- Being rude, entitled, and/or using profanity
- Having been terminated in the past
NEW PATIENTS
- Click here "Register and Schedule Online"
- Register Only
- We will call you back once your insurance is verified
- We are a mature practice with 5,000+ patients
- Currently accepting only 12 new patients per month
EXISTING PATIENTS - TERMINATION FROM PRACTICE
- Full or disconnected voicemail - After 3 attempts
- Refusing follow-up care due to abnormal lab results
- (Abnormal results can only be discussed in person)
- Three cancellations/reschedules one day before your visit
- Two No Show visits
- Being confrontational, hanging up the phone, and/or using profanity
* These policies are cumulative, they do not reset at the end of the year *
* For a complete overview of our practice, click on "FAQ"*